Home
Experience
Certificates
Resume
Blog
Contact me
Blog
I write because I don’t know what I think until I read what I say.
— Flannery O’Connor
All
Artificial Intelligence
ITSM
CMDB
IT Asset Management
Incident Management
Major Incident Management
Education
Operations
AI-Driven Incident Management
2025-09-17
AI-driven incident management is transforming IT operations by shifting from reactive firefighting to proactive resilience. This article examines predictive analytics, intelligent triage, automated remediation, and governance strategies that enable IT leaders to reduce downtime, lower costs, and improve business continuity.