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I write because I don’t know what I think until I read what I say.
— Flannery O’Connor

AI-Driven Incident Management
2025-09-17 AI-driven incident management is transforming IT operations by shifting from reactive firefighting to proactive resilience. This article examines predictive analytics, intelligent triage, automated remediation, and governance strategies that enable IT leaders to reduce downtime, lower costs, and improve business continuity.